Frequently Asked Questions

QI NEED A WEBSITE. WHERE DO I START?

A

To get started, schedule an appointment for a free consultation. We'll call you within one business day to gather information about your business and online needs and schedule an informal meeting to review what we have discovered and discuss a web strategy. 

QCAN YOU REDESIGN MY WEBSITE?

A

Yes, we can. Contact us and we'll review your current website so we can discuss what you'd like to change and make suggestions for improvements.

QWILL I BE ABLE TO SEE MY WEBSITE WHILE IT'S BEING DESIGNED?

A

Absolutely. We'll provide a link so that you can watch its progress.


Q DO YOU INCLUDE SEARCH OPTIMIZATION IN WEBSITES YOU BUILD?

A

We perform basic search optimization during the site build. However, we advise ongoing SEO to get and keep your site positioned on page 1.

QWILL I BE ABLE TO MAINTAIN BY WEBSITE?

A

Yes, you can. Our web hosting plans provide a browser-based content management system and other integrated marketing tools.

QDO YOU OFFER MAINTENANCE SERVICE FOR MY WEBSITe?

A

Yes, we can maintain your website for a fixed monthly fee or on an hourly basis.

QHOW OFTEN SHOULD MY WEBSITE BE UPDATED?

A

It depends on the type of business you have and your target market. For example, a service-based business with traffic visits once or twice won't need to update as often as an e-commerce site with inventory that is frequently changing. However, search engines look for site growth, so over time you should consider adding optimized content to your site.

QDO YOU DESIGN WORDPRESS SITES?

A

We have designed WordPress sites, but prefer not to since they aren't secure as secure as the platform we use.  We don't want to see our clients' websites down or for them to incur charges for updating themes, plug-ins or cleaning files on the server including restoration of files. We design responsive sites in HTML5 and offer web hosting which includes a dynamic content management system and integrated marketing tools. This SaaS platform continues to improve with upgrades to hosting and data centers, addition of new features, security fixes, and improvements to current features. Get more information on the comparison of Word Press (Open Source) and BC (SaaS).

QHOW LONG WILL IT TAKE MY SITE TO GET TO PAGE 1 OF GOOGLE?

A

There are no guarantees. However it could take 3-6 months, or more, if you are the "new kid on the block" (a new domain name and website). It often requires comprehensive search engine optimization (SEO), a work-in-progress to see results. Your competitions' web presence and the skill of the firm who is designing and optimizing your site all play a role in search results. However, we have seen some of the sites we've designed hit Google's page 1 within the first month primarily due to our basic search optimization performed and limited competition in local search for that type of business.

QDO YOU BUILD ECOMMERCE SITES?

A

Yes. For a new ecommerce site, we often suggest starting with PayPal Standard, Stripe or some other service that charges for transactions only. As the volume of sales increases, the better option might be signing-up with authorize.net, PayPal Pro or another Payment Gateway Provider. Our web hosting platform offers an eCommerce plan that integrates with a number of Gateways. Get more information about selling online.