Frequently Asked Questions

To get started, schedule a free consultation. We will call you within one business day to gather information about your business and online needs, then schedule an informal meeting to review what they have discovered and discuss a web strategy.

Yes. We offer three web design plans, which are affordable and full-featured. Details are available here.

During the site build, clients can use Oasis Grafx's comment editing tool to post desired changes directly on the web page. The team makes the requested change and the client is notified by email. There is no need to track requests made by emails, texts, or screen captures — all edits are stored in the editing section of the website.

Yes. Contact us , and we will review your current website to discuss what you would like to change and offer suggestions for improvements.

Absolutely. We provide a link so you can track the site's progress and leave comments on each page for desired edits. When we receive your comment, we will make the requested change;  you will receive a confirmation email. It is a more convenient and efficient way of requesting changes during the build process.

Yes. Oasis Grafx offers a discovery process, which is the key to a website's success. Discovery information is available.

https://www.oasisgrafx.com/discovery-web-strategy.

Data-driven web design is an important process for website redesigns. We study analytics data to identify the devices visitors use, their behavior on the site, and more. Based on those findings, a new design concept is developed. Clients are walked through the data and the proposed web design to understand how it will improve the customer's journey.

During the site build, we perform basic search optimization on every page. However, we advise ongoing SEO to get and keep your site positioned on page 1. Ongoing search optimization is offered in our web design agreement, 

Yes. The Oasis Grafx Business web hosting plan provides an easy-to-use content management system. The website includes instructions how to edit your website. Online training and support are also available if needed.

Yes. We can maintain your website for a fixed monthly fee or on an hourly basis.

It depends on the type of business you have and your target market. For example, a service-based business with traffic visits once or twice won't need to update as often as an e-commerce site with inventory that is frequently changing. However, search engines look for site growth, so over time you should consider adding optimized content to your site. And if visitors see the same content they will most likely think nothing new here and move on to your competition's website.

Oasis Grafx has designed WordPress sites but prefers not to, as WordPress is not as secure as our platform. WordPress sites can go down and owners may incur charges for updating themes, plug-ins, or restoring files on the server. Oasis Grafx provides a better alternative to WordPress. 

There are no guarantees, but it could take 3 to 6 months or more for a new domain and website. Getting to page 1 typically requires comprehensive, ongoing search engine optimization. The competition's web presence and the skill of the firm designing and optimizing the site also play a role in search results. That said, some Oasis Grafx-designed sites have reached Google's page 1 within the first month, primarily due to basic search optimization performed during the build and limited local competition for that type of business. 

Yes. For a new eCommerce site, Oasis Grafx often suggests starting with PayPal Standard, Stripe, or another transaction-based service that only charges per sale. As sales volume grows, options like Authorize.net or PayPal Pro may be a better fit. The Oasis Grafx web hosting platform offers an eCommerce plan that integrates with several payment gateways.